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macOS Recovery is part of the built-in recovery system of your Mac. You can start up from macOS Recovery and use its utilities to recover from certain software issues or take other actions on your Mac.

How to start up from macOS Recovery

  1. Turn on your Mac and immediately press and hold these two keys: Command (⌘) and R. Need help?
  2. Release the keys when you see an Apple logo, spinning globe, or other startup screen.
  3. You might be prompted to enter a password, such as a firmware password or the password of a user who is an administrator of this Mac. Enter the requested password to continue.
  4. Startup is complete when you see the utilities window:
  5. After starting up from macOS Recovery, select a utility, then click Continue:
    • Restore From Time Machine Backup:Restore your Mac from a Time Machine backup.
    • Reinstall macOS: Download and reinstall the Mac operating system.
    • Get Help Online: Use Safari to browse the web and find help for your Mac. Links to Apple's support website are included. Browser plug-ins and extensions are disabled.
    • Disk Utility: Use Disk Utility to repair your disk or erase your disk or other storage device.

      Additional utilities are available from the Utilities menu in the menu bar: Startup Security Utility (or Firmware Password Utility), Network Utility, and Terminal.
  6. To quit macOS Recovery, choose Restart or Shut Down from the Apple menu . If you want to choose a different startup disk before quitting, choose Startup Disk from the Apple menu.
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If you can't start up from macOS Recovery

If your Mac can't start up from its built-in macOS Recovery system, it might try to start up from macOS Recovery over the Internet. When that happens, you see a spinning globe instead of an Apple logo during startup:

To manually start up from Internet Recovery, press and hold either of these key combinations at startup:

  • Option-Command-R
  • Shift-Option-Command-R
    Learn more

If startup from Internet Recovery is unsuccessful, you see a globe with an alert symbol (exclamation point):

In that case, try these solutions:

  • Make sure that your Mac can connect to the Internet. If you're not prompted to choose a Wi-Fi network during startup, move your pointer to the top of the screen, then choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery.
  • Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the Internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the Internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.

If you still need help, please contact Apple Support.

These advanced steps are primarily for system administrators and others who are familiar with the command line. You don't need a bootable installer to upgrade macOS or reinstall macOS, but it can be useful when you want to install on multiple computers without downloading the installer each time.

Download macOS

Find the appropriate download link in the upgrade instructions for each macOS version:

macOS Catalina, macOS Mojave, ormacOS High Sierra
Installers for each of these macOS versions download directly to your Applications folder as an app named Install macOS Catalina, Install macOS Mojave, or Install macOS High Sierra. If the installer opens after downloading, quit it without continuing installation. Important: To get the correct installer, download from a Mac that is using macOS Sierra 10.12.5 or later, or El Capitan 10.11.6. Enterprise administrators, please download from Apple, not a locally hosted software-update server.

OS X El Capitan
El Capitan downloads as a disk image. On a Mac that is compatible with El Capitan, open the disk image and run the installer within, named InstallMacOSX.pkg. It installs an app named Install OS X El Capitan into your Applications folder. You will create the bootable installer from this app, not from the disk image or .pkg installer.

Use the 'createinstallmedia' command in Terminal

  1. Connect the USB flash drive or other volume that you're using for the bootable installer. Make sure that it has at least 12GB of available storage and is formatted as Mac OS Extended.
  2. Open Terminal, which is in the Utilities folder of your Applications folder.
  3. Type or paste one of the following commands in Terminal. These assume that the installer is still in your Applications folder, and MyVolume is the name of the USB flash drive or other volume you're using. If it has a different name, replace MyVolume in these commands with the name of your volume.
    Catalina:*
    Mojave:*

    High Sierra:*
    El Capitan:
  4. Press Return after typing the command.
  5. When prompted, type your administrator password and press Return again. Terminal doesn't show any characters as you type your password.
  6. When prompted, type Y to confirm that you want to erase the volume, then press Return. Terminal shows the progress as the bootable installer is created.
  7. When Terminal says that it's done, the volume will have the same name as the installer you downloaded, such as Install macOS Catalina. You can now quit Terminal and eject the volume.

* If your Mac is using macOS Sierra or earlier, include the --applicationpath argument, similar to the way this argument is used in the command for El Capitan.

Use the bootable installer

After creating the bootable installer, follow these steps to use it:

  1. Plug the bootable installer into a compatible Mac.
  2. Use Startup Manager or Startup Disk preferences to select the bootable installer as the startup disk, then start up from it. Your Mac will start up to macOS Recovery.
    Learn about selecting a startup disk, including what to do if your Mac doesn't start up from it.
  3. Choose your language, if prompted.
  4. A bootable installer doesn't download macOS from the Internet, but it does require the Internet to get information specific to your Mac model, such as firmware updates. If you need to connect to a Wi-Fi network, use the Wi-Fi menu in the menu bar.
  5. Select Install macOS (or Install OS X) from the Utilities window, then click Continue and follow the onscreen instructions.

Learn more

For more information about the createinstallmedia command and the arguments that you can use with it, make sure that the macOS installer is in your Applications folder, then enter this path in Terminal:

Catalina:

Apple Mac Cnet Download Utilities Software

Apple Mac Cnet Download Utilities

Mojave:

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High Sierra:

Apple Mac Cnet Download Utilities Download

El Capitan: